In the tradition of the E-Myth, Absolute Certainty is a powerful story that will transform your business and your life

> 12.00 Normal 0 false false false EN-NZ X-NONE X-NONE > 12.00 Normal 0 false false false EN-NZ X-NONE X-NONE > Andrew is like many business operators; completely overwhelmed by his to-do list.  His clients are grumbling about his fees, his partners believe the firm is underperforming, and his doctor says’ he’s heading for a heart attack.   All his business is about these days is busyness, and it’s not a lot of fun anymore. We join Andrew on a journey of discovery as he meets up with Karen, a graphic designer who has been working on her business in preparation for her region’s business awards.

As Karen runs through her presentation for his critical benefit, Andrew notices the many similarities between her business and his own. He is impressed by all the ways that Karen has managed to deal with the same general issues of keeping customers happy, invoicing for value (instead of time) and most of all, how she has increased efficiencies that typically lead to bottlenecking that slows down productivity.

Absolute Certainty will help you to discover how to:

• Become an award winning service based company
• Find out what your clients really want
• Organise your business so that it delivers outstanding service
• Generate better cash flow and more profit
• Charge for value instead of your time
• Get the balance back in your life

And you will learn how to dramatically improve the operational effectiveness in your organisation and increase your customers’ satisfaction levels.

> 12.00 > Normal 0 false false false EN-NZ X-NONE X-NONE > “this book absolutely connects. From the moment you open it, you realise it’s written for you.” Paul Dunn, best selling author and founder of Results Corporation and the Accountants Bootcamp, Australia

Absolute Certainty is based on first hand experience of what it takes to develop outstanding and award winning organisations.  John Haylock is a leading thinker, writer and speaker on managing professional firms and service businesses.